This Privacy Policy describes how Elmgrove Goods (“we,” “us,” or “our”), operating at 147 Carling Ave, Ottawa, ON K1Z 7L3, Canada, handles personal information collected through elmgrovegoods.org (the “Site”). This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information We Collect
We collect personal information only when you voluntarily provide it through the contact form on this Site. This includes:
- Full name
- Email address
- Phone number (optional)
- The content of your message
We also collect non-personal technical data through server logs and analytics: IP address (anonymized), browser type, referring URL, and pages visited. This data is aggregated and not linked to individual users.
2. Cookies
This Site uses a single session cookie to record your cookie consent preference. This cookie does not track your activity across other websites and does not contain personal information. You may accept or reject cookies using the banner displayed on your first visit. Rejecting cookies does not affect your ability to read content on this Site.
If third-party advertising scripts are present, those providers may set their own cookies subject to their respective privacy policies.
3. How We Use Your Information
Information submitted via the contact form is used solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Aggregated, non-identifiable analytics data is used to understand which content is most useful to readers and to improve the Site.
4. Data Retention
Contact form submissions are retained for up to 24 months from the date of receipt. After that period, submissions are permanently deleted. Anonymized analytics data may be retained indefinitely.
5. Your Rights Under PIPEDA
You have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to the collection or use of your information
- File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca
To exercise these rights, contact us at info@elmgrovegoods.org or by mail at the address above.
6. Security
We use reasonable administrative and technical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure.
7. External Links
This Site links to third-party websites including government agencies, academic institutions, and reference sources. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after a revision constitutes acceptance of the updated policy.
9. Contact
Privacy-related questions or requests may be directed to:
- Email: info@elmgrovegoods.org
- Phone: +1 (613) 742-0983
- Mail: 147 Carling Ave, Ottawa, ON K1Z 7L3, Canada